Synthesizes workflow evidence into an analyst-ready brief: what happened, what the signals show, and what to do next.

Runs the dispute investigation SOP to check session anomalies, linked accounts, and statement-to-evidence consistency.

Outputs Auto-Close or Needs Review with plain-English reasoning an analyst can act on and defend.

Drafts member communications pre-populated with specific evidence, denial basis, or approval and credit timeline.

On clear cases, drafts the narrative, connects it to the resolution, and submits without analyst review.

Every draft narrative is reviewable and editable before the case is closed and submitted.

Connects investigation findings, decision, and narrative into a single close action, filing chargebacks or returns where applicable.

Every recommendation and narrative is sourced to the specific evidence and signals it was built from.