Platform Agent

Oscilar AI

Oscilar AI

One AI assistant, available everywhere in the Oscilar platform.

One AI assistant, available everywhere in the Oscilar platform.

Where it Helps

Oscilar AI gives users a single, consistent way to ask questions and get answers anywhere in the platform, starting with a Docs Agent that answers questions from Oscilar's product documentation. Available from a persistent entry point in the UI, the assistant is built to expand beyond documentation over time, extending into workflows, case data, and analytics as new capabilities are added.

Key Capabilities

Persistent Access Point

Available from a consistent entry point across every page in the Oscilar UI.

Docs Agent (v1)

Answers product questions directly from Oscilar's documentation, no manual searching needed.

Natural Language Queries

Users ask questions in plain language and receive direct, sourced answers.

Source Linking

Answers link back to the underlying documentation for verification and deeper reading.

Conversation Continuity

Users can ask follow-up questions within the same session for deeper context.

Extensible Architecture

Built to add new capabilities over time, spanning workflows, case data, and analytics.

Usage Analytics

Query volume and adoption are tracked to guide future agent additions.

How it Works

1

User Opens Assistant

User clicks the persistent AI entry point from anywhere in the platform.

2

Question Submitted

User types a question in natural language, no special syntax required.

3

Answer Retrieved

Agent searches relevant documentation and returns a direct, sourced answer in seconds.

4

Follow-Up or Expand

User can ask follow-up questions or open linked documentation for more detail.

Popular Use Cases

New User Onboarding

Helps new users find answers about platform features without leaving their workflow.

Configuration Questions

Answers how-to questions about setting up rules, workflows, and templates.

Self-Serve Support

Reduces support tickets by letting users resolve documentation questions instantly.