Onde ajuda
O agente de Análise de Fraude L1 usa inteligência artificial para resumir instantaneamente as provas do alerta, o histórico de transações, os sinais do dispositivo e os padrões de frequência, gerando uma recomendação de decisão. Os analistas recebem um resumo claro e a recomendação na fila de alertas em poucos segundos. Cada recomendação inclui as provas de suporte e um nível de confiança para que os analistas possam decidir rapidamente. Os analistas podem aceitar, editar ou descartar a recomendação, e cada alteração é registrada para acompanhar a precisão das decisões ao longo do tempo.
Principais Recursos
Resumo Automatizado de Provas
Reúne dados de transações, dispositivos e velocidade em um resumo único e de fácil leitura para cada alerta.
Recomendação de Decisão
Propõe aprovar, recusar ou encaminhar com uma pontuação de confiança e a justificativa de apoio.
Recuperação de Casos Semelhantes
Apresenta alertas semelhantes anteriores e seus desfechos para orientar decisões consistentes.
Descarte com um Clique
O analista pode aceitar a recomendação diretamente a partir do resumo, sem necessidade de uma consulta separada.
Substituir Captura
Cada alteração manual dos analistas é registrada com uma justificativa, alimentando o relatório de taxas de alteração.
Histórico Completo de Auditoria
A recomendação, as evidências e a decisão final são salvas no registro do alerta.
Limites configuráveis pelo administrador
Os administradores definem limites de confiança e regras de encaminhamento por fila.
Como funciona
1
O alerta entra na fila
O agente é ativado automaticamente quando um alerta de L1 é atribuído ou aberto por um analista.
2
Evidências Compiladas
O agente reúne o histórico de transações, sinais comportamentais e do dispositivo, e casos anteriores relacionados.
3
Recomendação Gerada
Um resumo estruturado e uma recomendação de decisão aparecem em poucos segundos para a análise do especialista.
4
Decisão do Analista
O analista aceita, edita ou substitui a recomendação, e o resultado é registrado.
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