Onde ajuda
O Oscilar AI oferece aos usuários uma maneira única e consistente de fazer perguntas e obter respostas em qualquer lugar da plataforma, começando com um Agente de Documentação que responde a dúvidas com base na documentação do produto. Disponível a partir de um ponto de acesso fixo na interface, o assistente foi desenvolvido para ir além da documentação com o tempo, estendendo-se para processos, dados de casos e análises à medida que novas funcionalidades forem adicionadas.
Principais Recursos
Ponto de Acesso Persistente
Disponível a partir de um ponto de entrada consistente em todas as páginas da interface do usuário da Oscilar.
Agente de Documentos (v1)
Responde a perguntas sobre o produto diretamente da documentação da Oscilar, sem necessidade de pesquisa manual.
Consultas em Linguagem Natural
Os usuários fazem perguntas em linguagem natural e recebem respostas diretas com as devidas fontes.
Vínculo de Fontes
As respostas incluem links para a documentação de origem, permitindo verificação e leitura mais aprofundada.
Continuidade da Conversa
Os usuários podem fazer perguntas de acompanhamento na mesma sessão para obter um contexto mais profundo.
Arquitetura Extensível
Criada para adicionar novos recursos ao longo do tempo, abrangendo processos, dados de casos e análises.
Análise de Uso
O volume de consultas e a adoção são acompanhados para orientar futuras adições de agentes.
Como funciona
1
Usuário abre o assistente
O usuário clica no ponto de entrada fixo da IA de qualquer lugar da plataforma.
2
Pergunta Enviada
O utilizador digita uma pergunta em linguagem natural, sem necessidade de sintaxe especial.
3
Resposta obtida
O agente pesquisa a documentação relevante e retorna uma resposta direta e com fontes em poucos segundos.
4
Acompanhar ou Expandir
O usuário pode fazer perguntas de acompanhamento ou abrir a documentação vinculada para mais detalhes.
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