When Alex Nuth joined CashCo Financial as Chief Digital and Product Officer, Canada's trusted lender for underbanked customers was facing a critical challenge. Despite serving over 100,000 clients through 50+ branches, their credit decisioning was trapped in a "black box" system that limited growth and innovation.
The Black Box Problem
CashCo had outsourced their entire decisioning process to a third party, creating several painful constraints:
Zero visibility into what factors drove loan approvals and terms
Months-long delays for even minor model adjustments
Heavy engineering dependencies for business rule changes
Limited testing capabilities that made optimization nearly impossible
"We didn't really have any control over our models," Alex explained. "We wanted to bring data science closer to us so we could improve our models as our business was adjusting, as opposed to dealing with long lead times."
Finding the Right Solution
After evaluating numerous traditional platforms, CashCo discovered most hadn't modernized enough to meet their needs. Legacy systems required learning specialized coding languages and offered poor usability.
Then they found Oscilar—a next-generation decisioning platform built from the ground up for modern digital businesses.
What set Oscilar apart:
Intuitive workflow builder that democratized access without coding requirements
Seamless integration with robust APIs and excellent documentation
Comprehensive testing environment for shadow testing, parallel testing, and back testing
Visual analytics that made decision impacts transparent to business users
Remarkable Results
The transformation was swift and dramatic:
6-week implementation (versus months with traditional platforms)
70% cost reduction while gaining significantly more control
Sub-second decisions contributing to 3-minute total customer onboarding
25,000 decisions processed monthly with less than 1% requiring manual review
Daily model updates replacing the previous monthly cycle
Beyond Cost Savings
The real power became evident when CashCo expanded into new ventures. They implemented Oscilar in a new fintech venture in just 3 days, leveraging existing data and models to support new product lines.
"Every single vendor that we've had to put data into and have connected to Oscilar has been the easiest part of our projects," Alex noted.
The Competitive Edge
Today, CashCo has complete control over their decision-making process. Non-technical team members can configure and update the decision engine without heavy engineering dependencies. Changes that once took months now deploy in days or hours.
As Alex puts it: "Oscilar is really that next generation of decision modeling. If people want to consider themselves in that next generation and that fintech type peer group, the ones that are really innovating and at the front end of engineering, this is the right tool for that because it's going to support those bigger ambitions."
Looking Forward
CashCo is interested in expanding their use of Oscilar beyond underwriting to include collections models, recovery predictions, and customer communication strategies. They're also integrating additional data sources to support new product lines, including secured lending and card products.
For financial services companies trapped in legacy decisioning systems, CashCo's transformation demonstrates what's possible when you choose a platform built for the future rather than constrained by the past.
Ready to see how Oscilar can transform your decisioning process? Book a demo today and discover why leading fintechs are making the switch.
