Dónde ayuda
Oscilar AI ofrece a los usuarios una forma única y constante de hacer preguntas y obtener respuestas en cualquier parte de la plataforma, comenzando con un Agente de Documentación que responde preguntas basadas en los manuales del producto. Disponible desde un acceso permanente en la interfaz, el asistente está diseñado para ir más allá de la documentación con el tiempo, integrándose en flujos de trabajo, datos de casos y análisis a medida que se agreguen nuevas funciones.
Capacidades clave
Punto de acceso permanente
Disponible desde un punto de acceso único en todas las páginas de la interfaz de Oscilar.
Agente de Documentación (v1)
Responde a preguntas sobre el producto directamente desde la documentación de Oscilar, sin necesidad de buscar manualmente.
Consultas en lenguaje natural
Los usuarios hacen preguntas en un lenguaje sencillo y reciben respuestas directas con sus respectivas fuentes.
Vinculación de fuentes
Las respuestas incluyen enlaces a la documentación original para facilitar su verificación y lectura detallada.
Continuidad de la conversación
Los usuarios pueden hacer preguntas de seguimiento en la misma sesión para obtener más detalles.
Arquitectura extensible
Creado para sumar nuevas funciones con el tiempo, abarcando flujos de trabajo, datos de casos y analíticas.
Análisis de uso
Se realiza un seguimiento del volumen de consultas y de la adopción para orientar la incorporación de futuros agentes.
Cómo funciona
1
El usuario abre el asistente
El usuario hace clic en el acceso permanente de la IA desde cualquier lugar de la plataforma.
2
Pregunta enviada
Escribe tu pregunta en lenguaje natural, sin necesidad de usar ninguna sintaxis especial.
3
Respuesta encontrada
El agente busca en la documentación relevante y ofrece una respuesta directa con sus fuentes en cuestión de segundos.
4
Seguimiento o ampliación
Puedes hacer preguntas de seguimiento o abrir la documentación enlazada para obtener más detalles.
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